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Emergency dental care

Same-day emergency dental appointment: how it works here

You ring, a person answers, and around eight in ten people are treated the same day. This page explains exactly what happens between that call and leaving with the problem sorted.

Same-day emergency appointments

Dr Ibraheem IjazClinically reviewed by Dr Ibraheem Ijaz, Principal Dentist · GDC 301711 · Last reviewed April 2026

Ring us and a person answers

The number is 0114 288 2121. Between 8am and 8pm, every day of the week including most bank holidays, it is answered at the front desk by a member of the team, not a menu and not an answering service. Outside those hours the same number diverts to the practice's 24-hour emergency line, which is answered personally by Dr Ibraheem Ijaz, the principal dentist.

If you would rather not ring, you can pick a slot yourself online through the link above, or message us on WhatsApp on +44 7438 552 581 with a photo of the problem. Phoning is still the quickest route, because we can move things around for you in a way the online diary cannot.

You do not need to be registered with us, you do not need to have been here before, and you do not need a referral. We are a private practice, so there is no NHS paperwork and no waiting list.

The questions we ask on the phone

The call takes two or three minutes. We are not screening you out; we are working out how quickly you need to be seen and who is best placed to see you. Expect to be asked:

What is happening, and where?

Pain, swelling, a broken tooth, a lost crown, an injury. Which side and which tooth if you know.

How long has it been going on, and is it getting worse?

A toothache that has crept up over a week is a different problem from one that started at 3am.

Is there any swelling, and where is it?

Swelling of the face or under the jaw moves you to the front of the queue. Swelling near the eye or in the neck, or trouble swallowing, means we will tell you to go to A&E instead.

Are you in pain now, and is anything helping?

This tells us how urgent it is and whether you have already taken painkillers, which matters for what we can give you.

Do you have any medical conditions or take any regular medicines?

Blood thinners, diabetes, heart conditions and pregnancy all change how we plan the visit, not whether we see you.

Have you been seen for this before?

Not to check up on you, but because a tooth that has been root-treated or crowned needs a different look.

If you are not sure whether your problem counts as an emergency at all, the honest answer is to ring and let us decide, but our guide to what counts as a dental emergency sets out the same yardsticks we use.

How we decide who is seen first

Emergency slots are held back in the diary every day and released only to people ringing with an urgent problem. When several people ring at once, order of booking is not the deciding factor. Clinical need is.

Around eight in ten people who ring are treated the same day. The other two in ten are usually people who ring late in the evening, or whose problem can safely wait until the morning; they are given a time for the next day and advice on getting through the night, which we set out in our page on temporary fixes before your appointment.

PriorityTypical problemsWhen you are seen
FirstKnocked-out or displaced tooth, facial swelling, bleeding that will not stop, injury to a childWithin the hour where possible; a knocked-out tooth ideally within 60 minutes
SecondSevere toothache, abscess, pain that kept you awake, broken tooth with an exposed nerveSame day, usually within a few hours
ThirdLost filling or crown with sensitivity, chipped tooth, sharp edge cutting the tongue, broken dentureSame day where a slot allows, otherwise next morning
RoutineOld sensitivity, cosmetic chips, check-up overdueBooked as a normal appointment

What ‘seen today’ means at different times of day

8am to midday.

The best time to ring. Most emergency slots are still open and there is room in the afternoon for any follow-on treatment.

Midday to 6pm.

You will almost always be examined the same day. Longer treatment, such as a root canal, may be started today and finished at a booked visit.

6pm to 8pm.

Still a normal opening time here, and the phone is still answered at the desk. Slots after 6pm on weekdays carry an out-of-hours charge on top of the examination fee, which we tell you about before you come in. If you ring at 7pm we can usually examine you, relieve pain and make the tooth safe that evening; anything more involved is planned for the next day.

8pm to 8am.

The 24-hour line. Dr Ijaz will advise you directly and, where it cannot wait, arrange for you to be seen. Most problems can be settled with advice and painkillers until the 8am slots; the exceptions are covered in our weekend and out-of-hours guide.

Saturdays, Sundays and bank holidays.

Open 8am to 8pm as usual, with the weekend out-of-hours charge applying.

What to bring and how to prepare

  • A list of your medicines, or the boxes. Blood thinners and bisphosphonates in particular change how we approach an extraction.
  • The crown, the filling or the piece of tooth if you have it, kept dry in a bag. A crown can often be cleaned and recemented on the spot.
  • A knocked-out tooth in milk, not water.
  • The name of your usual dentist, if you have one, so we can send them a note afterwards.
  • Something to eat beforehand if you can manage it. Local anaesthetic makes the lip numb for two to three hours, and eating is awkward until it wears off.
  • Someone to drive you home if you think you may want sedation. Sedation is £200 per session and is not always possible at the first visit, but it is worth mentioning when you ring.

The practice is at 334 Manchester Road, Deepcar, on the A6102 between Oughtibridge and Stocksbridge, with free parking directly outside. All surgeries are on the ground floor and wheelchair accessible. Travel times from around Sheffield, Barnsley and Rotherham are on our areas we cover page.

What happens in the 15-minute examination

The emergency examination is £30 and includes the X-rays. It is designed to answer one question: what is causing this, and what is the safest way to make it better today. The dentist will ask you to describe the problem, look at the tooth and the tissues around it, tap and cold-test the teeth in the area, take one or two digital X-rays, and then explain what they have found in plain words. You then get a written price for any treatment before it starts. There is no obligation; some people choose to have the pain settled today and think about the bigger decision at home.

Where treatment is straightforward, such as a temporary filling, smoothing a sharp edge, recementing a crown, draining an abscess or an uncomplicated extraction, it is usually done in the same visit. Where it needs more time, such as a root canal, we begin the emergency stage that relieves the pain and book the rest. The full list of what we can do at the first visit, with prices, is on the emergency dental fees page.

How it works

What happens when you call.

  1. 01

    Call us

    Tell us what’s happening. A real person answers, no menus, no hold music. Overnight, the line goes to Dr Ijaz personally for genuine emergencies.

  2. 02

    Come in today

    Free parking at the door on Manchester Road. A focused examination, X-rays where needed, a clear diagnosis and a pain-relief plan, all within your £30 visit.

  3. 03

    Treated, not just assessed

    Around eight in ten emergency patients are treated on the day they contact us. Every price is agreed with you before we begin.

£30

emergency examination incl. X-rays

8am–8pm

seven days a week

24hr

emergency phone line

5.0

Google · 400+ reviews

Questions, answered

Common questions

Can I get an emergency dentist appointment today in Sheffield?

Yes. Deepcar Dental Care holds emergency slots every day from 8am to 8pm, and around eight in ten people who ring are treated the same day. Ring 0114 288 2121 or book online.

Do I need to be registered to be seen?

No. Anyone can book an emergency appointment, whether or not you have been to the practice before or have a dentist elsewhere.

How much is a same-day emergency appointment?

The emergency examination is £30 and includes X-rays. Any treatment is priced in writing before it starts. Appointments after 6pm on weekdays and at weekends carry an additional out-of-hours charge.

Will I be treated at the first visit or just examined?

Most people are treated at the same visit. Where the full treatment needs more time, such as a root canal, we relieve the pain and make the tooth safe today, then book the rest.

What if I ring at 7pm?

We are open until 8pm every day. You can usually be examined and made comfortable that evening; more involved treatment is planned for the next day. An out-of-hours charge applies after 6pm.

What happens if I ring in the middle of the night?

The practice number diverts to a 24-hour line answered personally by the principal dentist, who will advise you and arrange to see you if it cannot wait until 8am.

Is there parking at the practice?

Yes, free parking directly outside on Manchester Road, and the surgeries are all on the ground floor.

Can I book online instead of ringing?

Yes, the online booking link shows the emergency slots available today. Ringing is faster if the diary looks full, because we can often find time that the online system does not show.

In pain? Don’t wait

Same-day emergency appointments, seven days a week.

£30 emergency examination including X-rays. Call now and a real person answers, or grab a slot online.

Call 0114 288 2121See today’s emergency slots

5.0 on Google from 400+ reviews

334 Manchester Road, Deepcar, Sheffield S36 2RH · Free parking

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